Support
Q. How do I upload files to my site?
A. You can use any FTP client. We like cute ftp and ws_ftp as ftp clients.
site name: ftp.yoursite.com
username: we will provide this
password: we will provide this
Q. My web site doesn’t load! I get a “403 Forbidden” error message.
A. Make sure there is a file called index.htm or index.html in your root directory.
Q. How do I get at my webstats?
A. We will provide this information when you become served by us.
Q. What are your primary and secondary name servers?
A. ns1.erotimania.com
ns2.erotimania.com
Q. How do I add more domains or subdomains to my account?
A. Just CONTACT US and we’ll set it up for you.
Q. I want to register a new domain. Who do you recommend?
A. I like www.namecheap.com - it’s cheap and reliable. you could also use www.networksolutions.com or www.internic.ca .
Q. How do I add/remove/change an email account on one of my websites?
A. Just CONTACT US and we will change/set it up for you.
Q. Can I set up email accounts, or just forward it to another account?
A. We can set up e-mail aliasing for you.
Q. I’ve got an email address through FVWD, now how do I configure my mail program to get mail from my website?
A. For the account test@testsite.com
account/login name: test@testsite.com
incoming (pop or imap) server: mail.testsite.com
outgoing (smtp) server: (setup as per your ISP)
check with your own local ISP for what their outgoing SMTP server is.
Q. Can I access my email through the web?
A. Yes, we have webmail set up. CONTACT US for details.
Q. What are the paths to perl, sendmail, date, & htpasswd?
A. /usr/bin/perl, /usr/sbin/sendmail, /usr/bin/date, /usr/bin/htpasswd.
Q. I’ve uploaded my script, I get an “Internal Server Error”.
A. The most likely cause of this error is that you’ve forgotten to set the access permissions for your script using chmod in your ftp program, or you have forgotten to put the correct path to perl in your script.